TheSILVIAs.TheSILVIAs — Silvia Stephenson

Silvia Stephenson · Director of Product + Design

All. The. Things.

I help early-stage startups, established businesses, and entrepreneurs build, scale, and streamline through strong product vision, design excellence, and smart systems thinking.

Product and design leader with 15+ years spanning high-scale community platforms, B2B SaaS, and 0→1 AI. I work where strategy, systems, and delivery meet.

Selected work

A few things I've built.

Platforms, pivots, and 0→1 products — each one a story about strategy, systems, and the decisions that got a team to a shipped, measurable outcome.

  1. 01
    Towne inventory dashboard and marketing site thumbnail

    Towne.io · Product Strategy + SaaS Platform Leadership · 2023 – Present

    Towne

    Head of Product + Design (client engagement)

    Pivoted a consumer marketplace into a B2B retail SaaS platform, and rebuilt the product strategy around what retailers actually pay for. Launched brand, marketing site and MVP experience, with a phased AI roadmap and pricing model built for expansion revenue.

  2. 02
    Burning Man ticketing and community platform screens

    Burning Man Project · Product + Design Leadership · 2011 – 2020

    Burning Man Project

    Development Leader + Sr. Product Design/Management

    Ten years, 20+ platforms, and the systems behind moving tens of millions of dollars in minutes. $2.8M refunded in 4 weeks, $1.6M crowdfunded in 6 weeks, ticketing scaled from 1 sale to 7 annual sales supporting $30M+ in transactions.

  3. 03
    Photofetcher mobile app screens showing AI-powered photo discovery and highlights

    MediaViz AI · 0→1 AI Product Strategy · 2020 – 2023

    MediaViz AI

    Head of Product + Design

    Turning an AI model that could judge composition, mood, and aesthetics into a product someone would actually use. Shipped an interactive demo product that established product direction and supported enterprise and investor conversations.

  4. 04
    Move.com multivariate testing program test overview and winning creative

    Move Inc. / Realtor.com · Experimentation at Scale · 2010 – 2011

    Move.com

    Senior Product Designer

    A structured A/B and multivariate testing program on high-traffic real estate products, conversion improvements up to 200%. Conversion rate improvements of up to 200% through a structured experimentation program.

  5. 05
    PropertyBot mobile property pages, house hub, and host details

    PropertyBot.io · Product Judgment · 2023 – 2024

    PropertyBot

    Product Leader + Co-founder

    Validated an opportunity rigorously, built enough to test it, and chose not to keep spending. Hypothesis tested at low cost. Investment stopped before it became sunk.

About

Turning ambiguity into clear direction and executable strategy.

I love design. All aspects of it, from architecture to interfaces, hardware to software, civic art to that button on the elevator.

Everything we see and interact with evokes an emotion. I love the emotions, and the why and the how of All. The. Things.

I'm a proven Product and Design leader with deep experience across UX, Design Operations, Marketing Communication, and Product and Engineering Management. I've led teams in both for-profit and complex nonprofit organizations serving large communities, and I'm a passionate manager and mentor.

AI is a key part of my work, from uncovering opportunities to improve workflows to implementing practical solutions across product, marketing, design, and operations. I help teams automate where it counts, speed up execution, and make better decisions through intelligent systems.

My strengths run across business strategy, team building, usability, mobile and web applications, product design and development, and system integrations. I specialize in 0→1 product development, design systems, and org design.

Product & design

  • Product Design
  • UX · IxD · UI
  • Information Architecture
  • Design Systems
  • Mobile & Web Apps
  • Creative Direction

Leadership

  • Product Management
  • Design Ops
  • Team Management
  • Org Design
  • Mentoring

HOW I OPERATE

Value. Empathy. Play.

01 / VALUE

Systems before features.

Great teams do their best work when people understand what matters, why it matters, and how decisions get made. I create operating systems around intake, prioritization, ownership, and delivery so teams can focus on the work instead of navigating ambiguity.

02 / EMPATHY

Evidence over volume.

Empathy means understanding users, teammates, stakeholders, and constraints. Research, experimentation, and explicit decision criteria help separate signal from noise — and sometimes lead to the decision not to build at all.

03 / PLAY

Create room to explore.

Play fuels curiosity, experimentation, and resilience, but it still needs structure. The goal is a strategy teams can actually act on: clear requirements, prototypes, named owners, and enough room to test better ideas.

If we want users to like our software, we should design it to behave like a likeable person: respectful, generous, and helpful.

Alan Cooper

Additional work

A few other products, experiments, and launches.

Found dating app screens showing profile prompts and matching flows

Consumer product · 0→1

Found

Reimagined dating profiles around thoughtful prompts and richer user data to encourage deeper connections. Led product strategy, creative direction, brand, IA, flows, and end-to-end UX.

BeMoSo social activity app screens and early activity flow sketches

Consumer product · Positioning

BeMoSo

Defined and designed a geolocation-based social product for the 'not necessarily single but social' market seeking shared activities without the pressure of dating. Led positioning, brand, product strategy, UX/UI, prototyping market differentiation.

Coffee Life Exotics brand, packaging, and Shopify storefront design

eCommerce · Brand · GTM

Coffee Life Exotics

Helped and mentored two teen founders launch an eCommerce coffee brand spanning business strategy, positioning, identity, Shopify, packaging, PR, and go-to-market.